Inform Communications

Even if you have or are planning to have your own in-house IVR hardware capability, you may not want to or have the budget to invest in the personnel, training, equipment and space required to design, record, set up and manage this sophisticated operation in-house. Alternatively you may simply want a fast, cost-effective way to trial Self Service.

Scripts

Using our vast experience in creating bespoke scripts, or referring to our huge library of scripts designed with and for a wide range of practitioners like you, we can get you up and running with the right service to achieve your aims for a truly cost-effective fee. Scripts can be developed for telephone, email, web or any other self service options you are considering.

Recording and Updating

We can record scripts for you in our studio and send them to you as electronic files, either on a one-off basis or as part of an on-going management service for additions, changes and updates. We can provide regional dialects and non-English languages if these are required. We have a ten day policy for script additions or changes meaning your callers are guaranteed to always have access accurate information.  

Remote management

You can have access to our experience, services and highly skilled support team for a tiny fraction of replicating this in-house. For a low, fixed monthly management fee depending on which services you want to include, we can connect to you via a secure link and provide you with comprehensive support either temporarily, seasonally or permanently. 

QUOTATION & BUSINESS CASE REQUEST: 

Simply provide us with your details and the approximate number of annual calls the service currently receives and we will provide you with a personalised Full Quotation and Business Case. Click here to contact us.